Last Updated: May 18, 2024
Introduction
This Privacy Policy describes how TowerGPS ("we," "our," or "us") collects, uses, and shares information about you when you use our website, products, and services. This Privacy Policy applies to information we collect when you use our website (www.towergps.com), our mobile applications, our GPS tracking devices, or when you otherwise interact with us.
We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we handle your information.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, fill out a form, make a purchase, communicate with us, or otherwise use our services. This information may include:
- Personal information, such as your name, email address, mailing address, phone number, and payment information
- Account information, such as your username and password
- Vehicle information, such as vehicle identification number (VIN), make, model, and year
- Communications you send to us, such as customer service inquiries and other information you provide us
Information We Collect Automatically
When you use our services, we automatically collect certain information, including:
- Location data: When you use our GPS tracking devices or applications, we collect precise location information about the tracked assets, including routes traveled, stops made, speed, and other driving-related information
- Usage data: We collect information about how you use our website, mobile applications, and services, including the pages you visit, the time and duration of your visits, and the links you click
- Device information: We collect information about the devices you use to access our services, including hardware model, operating system, IP address, unique device identifiers, browser type, and mobile network information
- Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process transactions and send related information, including confirmations, invoices, and recall notices
- Deliver the location-based services you request, such as GPS tracking of your assets
- Respond to your comments, questions, and requests, and provide customer service
- Send you technical notices, updates, security alerts, and support and administrative messages
- Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of TowerGPS and others
- Personalize and improve our services and provide content and features that match your profile and interests
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
How We Share Your Information
We may share your information as follows:
- With service providers, consultants, and other third parties who need access to such information to carry out work on our behalf
- With dealers, lenders, or other partners with whom you have a relationship, when you have authorized us to do so
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of TowerGPS or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
Your Choices
You have several choices regarding your information:
- Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us. We may retain certain information as required by law or for legitimate business purposes.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but this may affect your ability to use some features of our website.
- Promotional Communications: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
- Location Information: You can prevent us from collecting location information through our mobile applications by changing the settings on your device, but this may limit your ability to use certain features of our services.
California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect, disclose, or sell; the right to request that we delete your personal information; and the right to opt out of the sale of your personal information. To exercise these rights, please contact us as indicated below.
Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notification. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tower Logix Inc
Glendale, CA 91201
Email: info@towergps.com
Phone: 818.720.6600